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ServicesImplementation - OpenEngagement will support firms in implementing solutions based on our products, including OpenEngagement DMS, on a consulting basis. See Consulting information below. Support - Customer support for OpenEngagement products is provided by CaseWare International. Training -Training for OpenEngagement is provided by CaseWare International. You may contact our training staff at training@CaseWare.com for more information on the training packages we offer. Consulting - Consulting services are available for all OpenEngagement products. Consulting tasks for our current application, OpenEngagement DMS, may include: + Assisting in the installation of OpenEngagement DMS in your firm's office(s) + Customizing OpenEngagement DMS to your needs. For example, creating custom reports or adding additional metadata. + Helping you configure OpenEngagement DMS (e.g. setting up user accounts and enabling security features) + Establishing backups, replication, SSL or performance improvements for local solutions Documentation - All documentation for OpenEngagement products is available free on-line in our help center. Printed documentation may also be purchased. If you would like printed copies of the documentation, please contact our sales staff at sales@CaseWare.com |
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