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9.
Your user account changes while using a web browser
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Cannot Connect to the DMS Through a Web Browser or Go-Between
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Cannot Connect to the DMS Through a Web Browser or Go-Between
This may be a problem with the web browser's cache, particularly when using IE. If this occurs, you may try clearing the browser cache.
The problem will also occur if the user has two browsers of the same type open at the same time, where each is using a different user account. Users may, on the same computer, open IE and Firefox and log into the same DMS as two different users, using one user account with each browser. However, users can not do this using two instances of IE or two instances of Firefox.