Document Actions
6.
OpenEngagement DMS becomes very slow to use
Up one level
Previous:
Public Site receives a high volume of unwanted traffic
A common cause of this, for users using Internet Explorer, is the web cache can be at times poorly maintained by IE. Users can check if this is the issue by accessing the site using Firefox or another web browser. If this is much faster, most likely the issue is the IE cache. To clear the IE cache, close all instances of IE except one. In that browser, go to Tools | Internet Options. Hit the Delete Files, Delete Cookies and Delete History buttons, then hit OK. Close the web browser and re-open. The browser should be faster once this is done.
Users who experience this issue with the Internet Explorer cache often may wish to purchase third-party products which help with the IE Cache. Some products provide better systems for maintaining the browser cache than IE itself provides. Other tools simply make it simpler to clear out the cache. These products are often free or available for under $50. Users may also consider setting IE so it clears the cache after every session.
Users may also check if there is an increase in data volume or traffic to the site. These will both slow down the OpenEngagement DMS.