3. Email is Not Sent Properly

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1. The SMTP server may not be defined properly in the Mail Setup page.

2. Some firms may have to specify a username and password for ESMTP authentication. If so, they must fill in the ESMTP username and password fields in the Mail Setup. One reference for this issue is Meloni, p. 172.

3. Email will not work if the current user is logged in as an Administrator. Administrators are Zope users, and not OpenEngagement DMS users, and they do not have email addresses. Users should not access the site as Administrators regularly; Administrator accounts should be used only when necessary.

4. It is possible that mail sent from Plone is flagged as spam.

Next: Receive a ‘Key Error’ Previous: The OpenEngagement DMS is Very Slow to Start or Doesn't Start