2. Installing New Versions

Up one level Installing new versions of the Go-Between should be done whenever new versions of the DMS are used. In the case of Local Solutions, firms will control when the DMS server is upgraded; with Hosted Solutions, OpenEngagement takes care of all upgrades. When the DMS is upgraded, firms simply download the corresponding version of the Go-Between from the OpenEngagement web site and install it. This will place a new version of the file, dms.dll, on the computer and will register it with Windows.

It is simplest to keep all versions of the Go-Between file in the same directory, and whenever installing new versions of the Go-Between to put them in this same directory. Doing this, installing the Go-Between will over-write the old version of the Go-Between with the new version, which keeps maintenance very straight-forward. Users will very rarely wish to have two or more copies of the Go-Between on a computer.

Where users save new versions of the Go-Between to different file locations than previous versions, they should un-register, and preferably delete, previous versions of the Go-Between before installing the new version. This is explained later in this documentation.